1. Delivery Terms
1.1 Dispatch Timeline
As we manufacture concrete products on a made-to-order basis, the production timeline may vary depending on the size and complexity of the order. Generally, products are manufactured and dispatched within 7 working days after order confirmation. The estimated delivery timeline is 8 to 14 days from the date of order, depending on the delivery location and courier/logistics availability.
We strive to fulfill all orders within this timeframe, but in rare cases of bulk or custom orders, delivery may take slightly longer, and customers will be informed in advance.
1.2 Delivery Partners
We work with reputed logistics providers to ensure safe and timely delivery. However, Dayaram Private Limited is not liable for any delays caused by the shipping provider.
1.3 Delivery Areas
We deliver across India. Remote or restricted areas may attract additional charges or extended delivery timelines.
2. Shipping Policy
2.1 Packaging
All items are securely packed using industry-grade materials to prevent damage during transit.
2.2 Shipping Charges
Shipping costs, if applicable, will be mentioned during checkout. Bulk orders or special deliveries may attract additional charges.
3. Damage & Claims
3.1 Damaged Products at Delivery
Claims for any manufacturing defects or transit damage must be reported within 24 hours of delivery with:
- Clear photographs
- Detailed written report
Send these to our support team via email or WhatsApp.
3.2 Claim Rejection
No claims will be accepted after 24 hours of delivery, or if the product has been installed, altered, or tampered with.
3.3 Inspection on Delivery
We recommend all customers to inspect the delivery package in the presence of the delivery agent, if possible, before signing off.