FAQ
Frequently Asked Questions
1. What materials are used in your cement products?
Our cement products are made using a carefully formulated blend of Portland cement, fine and coarse aggregates, clean water, and chemical admixtures. This ensures strength, durability, and precision for every piece.
2. How are your cement products manufactured?
We use both advanced machinery and handcrafted techniques. Jointless balusters are made using high-pressure revolving machines, while intricate items like capitals and brackets are crafted using silicone molds and hand detailing.
3. What makes jointless cement balusters better?
Jointless balusters are stronger, more uniform in appearance, and offer a seamless aesthetic. They also reduce the chances of cracks or weak spots that can occur at joints.
4. Can I place a custom design order?
Yes! We accept custom design orders for architectural pieces. You can share your design or reference, and we’ll confirm feasibility, cost, and delivery timeline.
5. What is the typical delivery timeline?
Standard orders are delivered within 7–15 business days. Custom or bulk orders may take slightly longer depending on complexity and volume.
6. How are the products packed for delivery?
All products are securely packed using protective materials to ensure they remain safe during transit. Fragile pieces receive extra cushioning and care.
7. Do you offer delivery all over India?
Yes, we deliver across India. Delivery charges may vary depending on the location and volume of the order.
8. When are the delivery charges paid?
Delivery charges are paid at the time of delivery, after product inspection. This ensures full transparency and peace of mind.
9. What if I receive a damaged product?
We take quality seriously. If any received item is damaged, please contact us immediately with photos. We will offer replacement or resolution based on our refund & cancellation policy.
10. Do you provide installation services?
We currently do not offer direct installation. However, our products are designed for easy installation by local masons or contractors, with precision dimensions and fitting guides.
11. Are your cement products weather-resistant?
Yes. Our products are made using high-quality admixtures that enhance resistance to rain, heat, and general wear and tear, making them ideal for outdoor applications.
12. Can I visit your workshop or showroom?
Yes, we welcome visits by appointment. Please contact us to schedule a time and get directions to our facility Opposite Rainbow School Chunehti Delhi Road, Saharanpur Uttar Pradesh 247001.
13. Are your designs unique or inspired by traditional styles?
We offer a mix of modern and heritage-inspired designs. From classical capitals to minimalist brackets, our catalog is suited for both traditional and contemporary architecture.
14. Do you offer wholesale rates for large projects?
Absolutely. For bulk orders, we offer competitive pricing and logistical support. Contact our sales team for a detailed quote.